Privacy Policy

Account Information: When you create an account, we collect your email address and authentication credentials. If you sign in using a third-party provider (such as Google or GitHub), we may receive your name, email address, and profile picture from that provider.

Brand Data: Website URLs, uploaded documents (PDF, DOCX), logos, screenshots, product images, character reference images, and voice sample videos you provide for brand analysis and content generation.

Usage Data: Information about how you use our services, including features accessed, content generated, and credits consumed.

AI-Generated Content: Text, images, videos, and marketing plans created through our platform are stored in your account.

Social Media Analysis Data: When you provide a TikTok channel URL for analysis, we access publicly available data including video metadata, captions, and engagement statistics. We do not access private or non-public information.

Technical Data: Browser type, device information, IP address, and access timestamps for security and analytics purposes.

Service Delivery: To analyze your brand, generate content, images, marketing plans, and provide all platform features.

AI Processing: Your brand data is sent to trusted third-party AI service providers to generate content on your behalf.

AI Model Improvement: We use aggregated and anonymized data derived from platform usage to improve the quality of our AI-generated content, images, and videos for all users. This data cannot be traced back to any individual user.

Personalized AI Experience: We use your brand data, content preferences, and usage patterns to train personalized AI models that enhance the quality and relevance of content generated specifically for your account. This personalized data is not shared with other users.

Account Management: To manage your credits, subscriptions, and provide customer support.

Service Improvement: Aggregated, anonymized usage data helps us improve platform features and performance.

Communication: To send account-related notifications, security alerts, and service updates.

We do not sell your personal data. We only share data with:

Infrastructure Providers: Supabase (database & authentication), cloud hosting providers — to operate the platform.

AI Service Providers: Trusted third-party AI service providers — solely to process your specific content generation, image creation, voice synthesis, and video production requests.

AI Training Data: Aggregated, anonymized data may be used internally to improve our AI models. Your individual brand data used for personalization is never shared with other users or third parties for their own training purposes.

Legal Requirements: We may disclose data if required by law, court order, or to protect our rights and safety.

We use essential cookies for authentication and session management. These are necessary for the platform to function.

We may use analytics tools to understand usage patterns. You can control cookie preferences through your browser settings.

We do not use cookies for advertising or cross-site tracking.

Access: You can view all your data through your dashboard at any time.

Deletion: You can delete your account and all associated data through account settings. Brand data, generated content, and usage history will be permanently removed.

Export: You can download your generated content, images, and marketing plans from your dashboard.

Correction: You can update your account information and brand details at any time.

Objection: You may contact us regarding data processing concerns. Please note that AI model improvement using anonymized data is a core part of our service. You retain the right to delete your account and all associated data at any time.

Your data is retained as long as your account is active. Upon account deletion, all data is permanently removed within 30 days.

We use industry-standard security measures including encrypted data transmission (TLS), secure authentication, and Row Level Security (RLS) policies to ensure your data is only accessible to you.

AI-generated content is stored securely and is only accessible through your authenticated account.

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our service providers operate.

By using CremyX, you consent to the transfer of your data to these countries. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

For EU/EEA Users (GDPR): You have the right to access, rectify, erase, restrict processing, and port your personal data. You also have the right to object to processing and to withdraw consent at any time. We process your data based on contractual necessity and legitimate interest, including the improvement of our AI services. Your right to erasure (account deletion) is fully guaranteed.

For California Residents (CCPA): You have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information. We do not sell your personal information.

To exercise any of these rights, please contact us at support@cremyx.com. We will respond to verified requests within 30 days.

CremyX is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Continued use after changes constitutes acceptance.

If you have questions about this Privacy Policy or your data, please contact us at:

Email: support@cremyx.com